Effective Date: 25 Oct 2025
At Frontend Milo, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights related to that data.
Information We Collect
We collect only the information necessary to provide and improve the Frontend Milo experience.
Account Information
When you sign in using Apple or Google, we receive limited data such as your name, email address, and profile ID. We do not store your login credentials.
App Usage Data
We collect anonymized usage data to understand how the app is used (e.g., session duration, topics viewed, or questions completed). This helps us improve performance and user experience.
Subscription & Payment Data
Payments are processed through the App Store or Google Play. We do not store your payment information. These platforms manage billing, renewals, and refunds according to their policies.
AI Interactions
When you ask questions or use the AI Mentor, your prompts and responses are temporarily processed to generate answers. This data may be stored securely for service improvement and troubleshooting, but it is not used to train external AI models.
How We Use Your Information
We use your information to:
- Deliver core app functionality and personalized learning experiences.
- Improve app performance and develop new features.
- Manage your subscription and account preferences.
- Communicate important updates or policy changes.
- Maintain a secure and reliable service.
Data Sharing
We do not sell or share your personal data with third parties for marketing purposes. Your information is shared only with trusted service providers who help us operate the app (e.g., hosting, analytics, and authentication services) under strict confidentiality agreements.
Data Retention
We retain your information only as long as necessary to provide the service. If you request account deletion, your data will be permanently removed from our systems after verification.
Security
We use industry-standard encryption and secure storage methods to protect your information from unauthorized access, alteration, or loss.
Your Rights
Depending on your region, you may have the right to:
- Access or correct your personal data.
- Request deletion of your account and data.
- Withdraw consent to data processing.
- Request a copy of your data in a portable format.
To exercise these rights, contact us at support@frontendmilo.com.
Children's Privacy
Frontend Milo is not designed for children under 13 years old (or the minimum legal age in your jurisdiction). We do not knowingly collect data from minors.
Changes to This Policy
We may update this Privacy Policy from time to time. If significant changes occur, we’ll notify users through the app or by email. Continued use of the app after updates means you accept the revised Policy.
Contact Us
For questions, feedback, or privacy requests, please contact us: support@frontendmilo.com.